Basic, Professional and Enterprise

Pipeline HUB Tiers

Choose the level of functionality, support, and training that is best for your organization with our Pipeline HUB Tiers.

Pipeline Sensitivity Analysis with Advanced Calculations
features by tiers Basic Professional and Enterprise
Advanced Calculations with Batch Run analysis for Technical Toolboxes Enterprise Tier

The #1 software platform providing advanced analysis across pipeline integrity, crossings, corrosion, welding, and moreAdvanced Calculations

Extensive pipeline engineering calculations for Enterprise Tier users

  • Batch Run – Speed up analysis with multiple cases run simultaneously

  • Sensitivity Analysis – Greater context and confidence in your HDD ad Crossings analysis

  • AutoCAD Integration – Faster HDD pre-processing and Report Sharing

frequently asked questions

Can I mix and match items between tiers?

Generally, no. Some items, such as the Training HUB Premium Pass, are available ” a la carte,” but the majority of items are only available in each tier. 

What is the difference between Standard, Gold, and Platinum support?

Standard support is a “best try” 24-hour response time. Gold is a guaranteed 8-hour response time, and Platinum is a guaranteed 4-hour response time and automatic “top of queue” prioritization. 

What is the difference between Standard, Gold, and Platinum customer success?

Standard customer access includes access to our software onboarding package with training videos and live support with FAQs. Gold and Platinum customer success included customized, tailored onboarding and consulting sessions for each software product based (bi-annually for Gold, quarterly for Platinum). 

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